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Privacy Policy

Privacy Statement of Goodricke Group Ltd.

Company's Philosophy on Code of Governance

The Company's core business is the cultivation and production of tea and it is among the top three producers in India. The Company strives to produce teas of top quality, which are acceptable to the discerning world market. This particularly applies to production from the Darjeeling and Assam gardens. Likewise, the Company endeavours to care for all its employees by providing medical, educational and welfare facilities way beyond the basic requirements. The Company's overall philosophy is excellence in all spheres of its operations.

Sale of Tea through website

We are committed to respecting your privacy and to complying with data protection and privacy laws. If you do submit personal information by signing up to login to our website services for example to order products, services etc., you can be assured that we will use such information only to support your continuing relationship with us. We are providing this Privacy Policy Statement to help you understand how we collect, use and protect your information when you visit our web site and when you generally use our products and services. We wish to help you make informed decisions, so please take a few moments to read the sections below and learn how we may use your personal information. You should read this notice in conjunction with the terms & conditions of use for Web sites and any separate terms & conditions issued with your product/service Contract.

Personal Information Collection

We endeavour to collect and use your personal information only with your knowledge and consent and typically when you order and subsequently use products and services, make customer enquiries, register for information or other services, request product information, submit a job application or when you respond to communications from us. The type of personal information we may collect could include, for example, your name and postal address, telephone numbers, email address, and other information collected on registration. If you choose to provide us with personal information it will be used only to support the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.

Non-personally identifying Information

We may also collect non-personally identifying information about your visit to our web sites based on your browsing (click-stream) activities. This information may include the pages you browse and products and services viewed or ordered for example. This helps us to manage and develop our sites better, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.

How will we use your information?

We may use your information for a number of purposes which includes: processing your orders and managing and administering your account; delivering any services, products or information requested by you; responding to complaints or account enquiries; verifying your identity when required. We may also undertake market and product analysis based on your use of our services and products and contact you with information about new developments, products, services and special offers by post, telephone and automated means such as mobile text message (SMS), Email, Fax, Pager and the world wide web. This helps us to make you aware of products and services that we may have specially negotiated for our own customers and which may be of individual interest to you. You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this Privacy Policy Statement.

When will we disclose your information to others?

We may disclose information about you, your account and your phone no to (i) within the organization for the purposes and subject to the terms of this Privacy Policy Statement; and (ii) in the event that we undergo re-organisation, in which case you agree that any personal information we hold about you may be transferred to that re-organised entity for the purposes and subject to the terms of this Privacy Policy Statement. Please note that we do not sell or pass your personal information to third parties (other than as set out in the paragraph above) unless you have given us permission or unless it is necessary to deliver the products and services ordered or used by you. For example, we may disclose your data to a credit card company to validate your credit card details and obtain payment when you buy our product or service. We may also be obliged to disclose your personal information to meet any legal or regulatory requirements or obligations in accordance with local or international applicable law.

Information Security

We recognise that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. We are constantly reviewing and enhancing its technical, physical and managerial procedures and rules to protect your personal data from unauthorised access, accidental loss and/ or destruction. We use industry standard secure sockets layer (SSL) technology, for example, to encrypt sensitive information such as your credit card and other financial information. Please be aware that communications over the Internet, such as emails/webmail, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the World Wide Web/Internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.